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Kanako Koga, RMT

Cancellation / No-Show / Late Arrival Policy

🎯 Cancellation / No Show Policy

Please note, if you are unable to make your appointment, you will have to notify us at least 24 hours in advance. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be charged the full cost of the treatment as booked.

In the event that you are unable to keep your scheduled appointment with us, please cancel your appointment online or contact us at least 24 hours prior to your appointment. If you do not reach us, please leave a voice message or text me.

If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied

**Please note that missed appointment fees are not eligible for insurance compensation**

⏰ Late Arrivals

Late appointments may not receive the full session time allotted for the treatment service booked. 

Full payment will be required for the original time booked.

Kanako Koga, RMT

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